Privacy Policy


At Mount Sackville Nursing Home, we understand the importance of protecting your privacy and the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you visit our website or use our services.

What Information Do We Collect?

We may collect and process the following data through our website and during your interactions with us:

  • Personal details like name, address, contact information (email, phone number)
  • Information related to your residency or job application (if applicable)
  • Health and medical data, including notes, reports, and treatment information (for residents)
  • Information collected through surveys, website forms, and public comments on social media
  • Images captured on our CCTV systems for security purposes

We may also obtain your information from third parties, such as healthcare providers, insurance companies, and regulatory bodies (HIQA).

How We Use Your Information

We use your information to:

  • Provide you with our services and fulfill our contractual obligations
  • Respond to your inquiries and requests
  • Process payments
  • Improve our website and services
  • Send you important information about our services or changes to our policies
  • Comply with legal and regulatory requirements

Disclosure of Your Information

We may share your information with third parties in certain situations, such as:

  • Selected business partners who help us provide our services (e.g., IT service providers, healthcare professionals)
  • Regulatory bodies like HIQA, where required by law
  • Third parties in the event of a business sale or asset transfer
  • Third parties as necessary to protect our rights or the safety of others

Your Rights

You have certain rights regarding your personal information, including the right to:

  • Access and request a copy of your information
  • Rectify any inaccuracies in your information
  • Request erasure of your information in certain situations
  • Object to the processing of your information


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Contact Us

If you have any questions about this Privacy Policy or your privacy rights, please contact us by email at: